Position Details
Reference Number 33661
Position Title Clinic Coordinator- Specialist Clinics
Internal Only This position is open to employees of Royal Childrens Hospital only
Employment Type Ongoing
Location 50 Flemington Road
Position Summary

Clinic Coordinator

  • Full Time Ongoing Role
  • Hub of medical precinct & leading Children’s Hospital 
  • Fabulous employee benefits including salary packaging and onsite carpark

The Hospital:

The Royal Children’s Hospital (RCH) provides secondary and tertiary care to children and young people across the northern and western suburbs; specialist paediatric healthcare to the children of Victoria, Tasmania, southern NSW and parts of South Australia; and is the designated state-wide provider of services including paediatric trauma, rehabilitation and forensic medicine. As a quaternary centre for complex cardiac surgery and organ transplantation, the RCH cares for the sickest children from around Australia.


With a passionate, highly skilled and committed staff campus wide of over 6000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.


The Royal Children’s Hospital is committed to the safety and wellbeing of all children and young people. Click here for further information on our Commitment to Child Safety: http://www.rch.org.au/quality/child-safety/


Further information about RCH is available at www.rch.org.au

The Role:

Specialist Clinics operates all medical outpatient services at RCH.

The position of Clinic Coordinator is a front line customer service role involving a high level of interaction with patients and their families, medical, nursing and allied health staff. The position is responsible for allocated department/clinic portfolios and is required to have in depth knowledge of this area to allow the provision of specialist administration support.


hey will be the main point of contact for their allocated departments/clinics for administration issues, liaising with the relevant Specialist Clinics Team Leader as required, and a point of escalation and support for their Customer service team.


To be successful in this role you will have:

  • High level customer service skills
  • Demonstrated experience in using computer applications, including but not limited to, RMS, EPIC and IBA
  • Previous experience working in a busy front line customer service based role
  • Previous experience in a Specialist Clinics or Healthcare setting is preferred but not mandatory.

Other information and how to apply:

Appointment is subject to a satisfactory police check and Working with Children Check.


Why work at the RCH?


That's what you can do for us, this is what we can offer you!


The opportunity to work in world-class facilities, alongside some of the greatest medical minds in the country.


We have 13 food and beverage options on site, a 24 hour gym, hairdresser, massage and supermarkets. We are surrounded by beautiful gardens and only a short tram trip from the heart of Melbourne city.


We offer discounted staff parking, salary packaging, an award winning health and well-being program and a fantastic team culture. We offer continuous learning and career development and let’s not forget about the Meerkat enclosure!


The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with disability.


Make a change for the good. Come and work at the Royal Children’s Hospital.

Contact Person Tayla Jarvis
Contact Number 0412350903
Contact Email tayla.jarvis@rch.org.au
Closing Date 27/08/2019
Position Description Clinic Coordinator PD_Aug19.pdf